Privacy policy

TricorBraun Inc., doing business as Packaging Options Direct, provides this web site (this "Site"), at its discretion, as a service to its customers. This Site provides users with access to certain product information as well as online purchasing capabilities. This privacy policy discloses the privacy practices for this Site.

We are committed to protecting on-line privacy and to ensuring that our customers are in control of the information that we maintain. Because we gather certain types of information about our customers, we want you to understand the terms and conditions surrounding the collection and use of that information. This privacy policy discloses what information we gather, how we use it, and how to correct or change it. Even if you are just visiting our Site, we will protect the information about your visit as described below.

We collect information from our Site users in several ways. We will not share this information with others in ways different from what is disclosed in this Privacy Policy.

We log your IP address, browser type, and the URLs of the web pages you visit on our Site. We also keep track of statistical information about users of our Site, such as which pages or directories are the most accessed. We use this information to administer our Site and gather broad statistical information for aggregate use only. Aggregated tracking information helps us to determine which areas of our Site users like and don't like based on traffic to those areas.  

The Site allows you to send requests for information to us or to contact us. This Site also allows you to register for an account to purchase products through the Site. When you submit requests to us through the Site, or when you register for an account, we will require you to provide us with certain information about you and your company or business (your name, the name of your company, contact person name, address, and contact information such as e-mail address, telephone number, or fax number).  In addition, when registering for an account on the Site, you will be required to provide a user name and password and other basic identifying information.  

All of the foregoing information will be retained in our customer records, along with information regarding any preferences you have expressed, any information you have requested from us, and products or services you have ordered. We use the information we have collected in order to process any requests that you make to us, to contact you when necessary and to send you business information, email updates, monthly specials, and other promotional material about Packaging Options Direct, our affiliates, partners and industry. By affirmatively providing any personal information to Packaging Options Direct or its affiliates through the Site, you consent to Packaging Options Direct using your personal information for the purposes set forth herein and receiving e-mail or other correspondence regarding your account, the purpose of your information submission or other use of the Site.

We are not in the business of selling or renting your personally identifiable information. However, we may share information about you with others in certain limited situations, such as:

•    when necessary to third parties who work for us in order to process your requests;
•    when you consent to disclosure;
•    by operation of law, when such information is transferred as a part of sale of assets including the assets represented by this Site;
•    to enforce or apply Packaging Options Direct’s agreements or protect Packaging Option Direct’s rights;
•    to comply with law, court orders, subpoena or legal process; or
•    as otherwise described in this privacy policy.

We employ other companies and individuals to perform functions on our behalf. Examples include hosting the Site, delivering packages, and sending postal mail and e-mail. They may have access to your personal information to the extent needed to perform their functions.  We also use a third party to process your credit card payments (the “CC Processor”). When you purchase products from the Site using a credit card, your credit card information will be sent to our CC Processor for processing.

Except for certain limited situations as described herein, we do not provide information identifying you or your company to anyone outside of Packaing Options Direct, its affiliates, and third parties who work for Packaing Options Direct and its affiliates to process your orders or otherwise provide services or information to you. We may provide aggregated data about the number of visitors who use our Site, or the most popular areas of our Site, to interested third parties so that they can learn about the operation of our Site. Aggregated data will be in anonymous group statistical form and not associated with any individual business or person.

Under California Civil Code Sections 1798.80-1798.84, California residents are entitled to the following rights regarding any personal information collected and used by us:
We will notify any California resident of any breach of the security of our system following any discovery or notification of a breach in the security wherein the California resident’s unencrypted information was, or is reasonably believed to have been, acquired by an unauthorized person.

Further, because we reserve the right to disclose a user’s personal information to any third party in our discretion, all California residents have the right to obtain what information and to whom the information was provided by Packaging Options Direct in the immediately preceding calendar year. Upon written receipt of a written or e-mail request for such information to the designated address below, we shall provide a list of any disclosures of the California resident’s personal information to any third party within thirty (30) days of the receipt of such request. The list shall include:
A list of categories of personal information provided to any third party; and
The names and addresses of all of third parties that received the California resident’s personal information within the preceding calendar year.
Such list may be in a standardized format and not specific to any individual. A California resident’s request for such information may be submitted via e-mail to or by telephone at 1-855-754-3728.  California residents shall only be entitled to have this information provided once per calendar year.

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